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We do not have refund policy as we give 30 days free trail on the hosting services on request. If the client is happy with the service he can continue with us or we will be disabling the account when the bill is not paid in the next billing cycle.
For domains, we do not have any refund policy as the client decides that he needs a domain. Any way we have a time duration for cancelling the domain which is upto 4 days. where we charge min $1 and depending up on TLDs and gTLDS